Refund and Returns Policy – guideevis.xyz

1. Introduction

At guideevis.xyz, we are committed to providing high-quality classic car accessories and ensuring customer satisfaction. This Refund and Returns Policy explains the conditions under which you can return a product and request a refund.

2. Return Eligibility

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in original packaging, and in resalable condition.

  • Personalized or custom-made items are non-returnable.

  • Proof of purchase is required for all returns.

3. Return Process

  • Contact us at info@guideevis.xyz with your order details and reason for return.

  • Our team will provide you with a return authorization and shipping instructions.

  • Securely pack the item and ship it to the address provided.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refund Policy

  • Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

  • Refunds will be issued to the original payment method.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

5. Exchanges

  • We offer exchanges for defective or incorrect items.

  • If you need a replacement, contact our support team before returning the item.

6. Customer Support

For any questions regarding our Refund and Returns Policy, please reach out to us:

  • Address: 20630 Chase St, Winnetka, CA 91306, USA

  • Phone: (818) 882-0681

  • Email: info@guideevis.xyz

7. Policy Updates

We reserve the right to update this Refund and Returns Policy at any time. Any changes will be posted on this page.

Thank you for choosing guideevis.xyz – your trusted source for classic car accessories!